I. Payment: Please note that payment of all course fees must be made in full and in cleared funds within 7 working days prior to the course commencement date. TUV SUD Malaysia reserves the right to cancel any registration without warning if all fees due have not been paid before the course starts.
II. Cancellation Policy: If circumstances or policies in your organization change, and you are no longer able to attend the course or request for postponement.
|Days of notification of cancellation / postponement ||Refund Amount|
|30 days prior to the course start date|| Full refund of course fee, excluding a 10% administration fee|
|10 to 30 days prior to the course start date|| Refund 50% of course fee|
|Less than 10 days prior to the course start date; and/or absent on the training date||No Refund. But can find a substitution for your enrolment via email notification|
III. Cancellation by organizer: TUV SUD Malaysia reserves the right to reschedule or cancel the event due to low enrolment or if necessitated by other circumstances. We will notify all participants via email at least 10 workings days prior to the course start date. Once notified you may reschedule or receive a full refund for the course which has been cancelled. However, TUV SUD Malaysia shall not be liable for non-refundable travel arrangements if a training is rescheduled/cancelled.
IV. Admittance: In our sole discretion, without refund, we reserve the rights to refuse admittance to or expel from the event anyone that we determine is behaving in a manner that could be disruptive to the event or any other attendee.
V. Course Material: Course material will be given to all participants. The relevant ISO standard(s) will be provided but will be on loan copy and must return to the organizer after the completion of the course.
VI. Training Certificate:Participants will be awarded a certificate of attendance or competency, with full attendance achieve throughout the course and full payment made.
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