ABOUT THE E-LEARNING COURSE
Before we can solve a problem, we first need to determine its actual root cause. Frequently, we tend to focus on the most obvious cause and then wonder why the problem persists. The “5 Whys” QM method counters this phenomenon by guiding us to the crux of the problem.
Learn the results-oriented “5-Whys” technique and quickly and reliably identify the root cause of a problem.
This e-learning course “5 Whys” lets you learn this asking technique whenever and wherever convenient. Check your knowledge by completing the quiz offered at the end of the e-learning course.
WHAT WILL YOU LEARN FROM THE QMS COURSE?
Topics to be covered in this course include:
- Introduction to the “5 Whys method”
- Use of the method for a case study
- Information on the pitfalls involved in using this method
- Final quiz
WHAT IS THE COURSE METHODOLOGY?
The course employs a variety of training tools such as digital learning, tests, and other interactive exercises to enhance delivery of theoretical knowledge. Easily accessible via your laptop, tablet and mobile phone, the course gives you the opportunity to log in and learn whenever, wherever.
The cumulative duration of the programme is 30 minutes, after which you will be required to pass a quiz to receive your internationally recognised e-certificate with a unique ID.
WHO SHOULD TAKE THE COURSE?
This course is specially designed for:
- Everybody interested in getting to the crux of a Problem
- Specialists and executives in the field of quality management
WHO IS THE COURSE ADVISOR?
The course structure and content are developed by experts from TÜV SÜD’s Digital Academy Approval Board. Consisting of product specialists and technical experts, they have been working with organisations around the world to achieve business excellence.
This assures you that the course has been created with meticulous instruction, introducing you to diverse perspectives and best practices.